If your vehicle has been removed from the public highway, the Municipal Towing Service will leave a sticker (triangle) on the ground, indicating which compound your vehicle has been taken to and which documentation will be required to collect it.
Send a SMS* to 217010 with the word “grua” followed by a space and the vehicle registration number.
* cost of SMS message 15c (request and reply)
Call +34 937065250**.
** Cost varies according to your telephone service provider.
Fines, with any appropriate discount, can be paid upon collection of the vehicle.
View charges for collecting your vehicle.
To collect a vehicle that has been towed due to illegal parking, you need to go to the municipal vehicle compound indicated, taking the following documentation:
To retrieve a vehicle towed for any type of offence other than illegal parking, you must go to the municipal vehicle compound indicated, taking the documentation described under “Documentation required when retrieving a vehicle towed due to illegal parking”. The additional documentation listed below must also be presented:
• Vehicle registration document
• Vehicle log book
• Insurance receipt
• Driving licence for the type of vehicle you are collecting
The documentation mentioned above MUST be originals and valid at the time the vehicle is being collected.
When collecting a vehicle impounded for offences other than parking, payment cannot be made online.